Asakura-Japan.com help

Shopping Guide

How to Shop

Shipping Methods and Costs

How to Shop

Add items to cart

Add items to your cart by clicking on the Add to Cart button for each item you want to buy.

Confirm cart contents

Once you've added everything you want to your cart, click the View Cart button. On this page, confirm the contents of your cart, and then click Check Out.

Check out

You will be prompted to log in or create an account, or check out as a guest. Choose the option you desire and follow the steps that appear.

Confirm order details

You will receive an order confirmation email after completing the checkout process. Please ensure all details are correct, and contact us if there are any problems or questions.

Receive items

The last step is waiting to receive your order. Depending on the shipping option selected, this may take some time. Once you receive your items, enjoy! Again, if there are any problems with your order, please don't hesitate to contact us and we'll do our best to help fix the issue. Happy shopping!

Shipping Methods and Costs

Select an area.

Area

Tax

Prices include tax. No additional taxes will be added on checkout.

Update June 28, 2021

EU July 2021 ending €22 import VAT exemption;

Currently EU and non-EU sellers selling goods online to EU consumers can import the goods into the EU, directly to the consumer, import VAT-free if the consignment of good(s) is valued at €22 or below.

This ends 1 July 2021 and all imports will be subject to EU VAT.

INTERNATIONAL BUYERS

Customs Duties and Import VAT

Your package may be subject to customs tax and VAT (Value Added Tax).

These extra charges are forms of tax that are NOT included with Asakura Japan prices or our shipping charge.

These charges are normally collected by the delivering freight (shipping) company or when you pick the item up.

Do not confuse them for additional shipping charges, and it will be your responsibility to complete the payment in order to receive your order.

Furthermore, your government may allow your postal service and couriers to charge fees to cover the administrative costs involved in customs clearance (instead of using the tax money to fund the effort).

Although it varies from country to country and it is not possible for us to find out the details. So, please make sure to find out the customs policy of your country before placing your order.

We are required to declare the value of prices paid for items accurately on the package to ensure that your package arrives without serious troubles at customs.

Please do not contact us to undervalue your order.

As the customs office applies the customs charges randomly on arriving parcels, we are not able to predict or control it on our end. So, once again, please make sure to find out the customs policy of your country.

Below are approximate rates of customs tax and VAT in some countries that we know of.

Canada VAT: 5%
Australia VAT: 10%
UK VAT: 20.0%
French VAT: 20%
German VAT: 19.0%
Netherlands VAT: 21.0%
Italian VAT: 21%
Switzerland VAT: 7,6%
Spain VAT: 21%
Finland VAT: 23%
Sweden VAT: 25%
Danemark VAT: 25%
Norway VAT: 25%
Paraguay VAT: 10%
China VAT: 17%
Russia VAT: 18%
Brazilian Customs Tax: 60%
Mexico VAT: 16%
Thailand VAT: 7%

Please note that above are approximate rates.
Since they vary widely from country to country, it won't be possible for us to find out the accurate rates on our end.
If your country is not listed, contact the customs office of your country.

Payment

PayPal

All payments are processed via Paypal.
And You can pay with a credit card or debit card even if you don't have a PayPal account.

Coupon

From shopping cart, go to「STEP4: Confirm」and enter coupon code and 「Apply Discount」

IMPORTANT!!
Coupon code has expiry date.
Please use the coupon until the expiry date
The coupon cannot be used at our eBay or our amazon store.

Points

Points will be saved each time of your shopping at Asakura-Japan.com
Points can be used for next time of your purchasing our items.

"Issuing Points"
1 point will be awarded as you spent US$1 (Normally)

"Expiring Points"
1 year from the date of the shopping.
Points will expire 1 year from the date of the shopping.

"How to use points"
1 point = US$0.01 (1 point can be used as US$0.01)

"How to check points"
After registration, check 「My Page」and Check Current points and Expiry date of the points.

IMPORTANT!!
Points will not be awarded if No Registration
Points cannot be changed to money.
Points cannot be used at our eBay or our amazon store.

Icons

	New Arrivals
	Recommended Products
	Popular Items ranking : No.1 to 5
	Shipping will be free of charge if your purchase includes this item.

System Requirements

Internet Browser

iOS 14.0 or higher: Safari

Android 8 or higher: Chrome

Windows: Microsoft Edge, Firefox, Google Chrome

Mac macOS 11 or higher: Safari, Firefox, Google Chrome

Cookies: Internet browser must be set to accept cookies from ocnk.com.

SSL: This website uses SSL to send and receive data safely over the internet.
SSL is a data encryption system used to protect your privacy.